BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:W. Europe Standard Time BEGIN:STANDARD DTSTART:16011028T030000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10 TZOFFSETFROM:+0200 TZOFFSETTO:+0100 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010325T020000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20200320T142653Z DESCRIPTION:Dear All\,\n \nWe would like to invite you to the following Cus tomer COE Advisory Session: \n \nTry SAP’s New Support Assistant to Get Help Faster!\n\n\nReady to engage with SAP‘s product support easier\, fa ster\, and in a much more intuitive way? \n \nDiscover the benefits of SAP ’s support assistant for optimized incident creation. This new feature a ssists you in creating a more complete incident\, and selects the best com ponent for your issue type\, reducing incident ping pong\, saving you valu able time and effort. \n \nExperience how SAP‘s support assistant accele rates the process of incident creation by asking product specific question s\, while recommending content and solutions at each step of this guided e xperience. \n \nThe content is curated by support experts and uses SAP’s AI technologies to further reduce your time to solve the issue. Start usi ng support assistant today and benefit from a fast\, intuitive and almost effortless workflow to create your incident and get help fast.\n \nPresent er: Jonathan Brown\, Proactive Support Expert\, Product Support\, SAP Cana da\n \n \nFollow these 3 steps to connect to the virtual session from a PC \, Mac\, iPad\, iPhone or Android device:\n \n1. Join Zoom Webinar: https: //sap-se.zoom.us/j/316140277 \n If required\, download Outlook Plug- in: https://sap-se.zoom.us/download#outlook_plugin (see below for mobile apps)\n \n2. If required\, enter Webinar ID: 316 140 277 \n \n3. Preferably connect wi th your computer audio to hear the audio \n Other wise\, join by phone. \n Dial-In (for higher quality\, dial a number based on your current location):\n International numb ers available: https://sap-se.zoom.us/zoomconference?u=QXI_sjzLFTRl0Dw-Dg4 RUA3DHKloaIOGDt9o0MpSKxY \nZoom Mobile Apps:\n \niPhone/iPa d App: https://sap-se.zoom.us/download#mobile_app \nAndroid App: https://sap-se.zoom.us/download#m obile_app \n \n DTEND;TZID="W. Europe Standard Time":20200421T170000 DTSTAMP:20200320T142653Z DTSTART;TZID="W. Europe Standard Time":20200421T160000 LAST-MODIFIED:20200320T142653Z LOCATION:Live Webinar - Zoom PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=de:Try SAP’s New Support Assistant to Get Help Faster! TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E00800000000B08702CACAFED501000000000000000 010000000DEDF736203B5B344AEA584ED4C76DC08 X-ALT-DESC;FMTTYPE=text/html:< !--[if gte mso 9]>\n\n\n

Dear All\,

 \;

We would like to invite you to the following Customer COE Adv isory Session:

 \;

Try SAP’s New Support Assistant to Get H elp Faster!

Ready to engage with SAP‘s product support easier\, fa ster\, and in a much more intuitive way? \;

&nb sp\;

Discover the benefits of SAP’s support assistant for o ptimized incident creation. This new feature assists you in creating a mor e complete incident\, and selects the best component for your issue type\, reducing incident ping pong\, saving you valuable time and effort. < /o:p>

 \;

Experience how SAP‘s support assi stant accelerates the process of incident creation by asking product speci fic questions\, while recommending content and solutions at each step of t his guided experience. \;

< span lang=EN-US style='mso-ansi-language:EN-US'> \;< /p>

The content is curated by support experts and uses SAP’s AI technologies to further reduce your time to solve the issue. Start using support assis tant today and benefit from a fast\, intuitive and almost effortless workf low to create your incident and get help fast.

 \;

Presenter: Jonathan Brown\, Proactive Support Expert\, Product Support\, SAP Canada

 \;

 \;

Follow these 3 steps to connect to the virt ual session from a PC\, Mac\, iPad\, iPhone or Android device:< /span>

 \;

  1. Join Zoom Webinar: https://sap-se .zoom.us/j/316140277
  2. < /ol>

     \; \; \; \; \; \; If required\, download Outlook Plug-in: https://sap-se.zoom.us/download#outlook_plugin (see below for mobile apps)< /span>

     \; \; \; \; \; \; \; \; \;&nbs p\; \; \; \;

    1. If required\, enter Webinar ID: 316 140 277

     \;

    1. Preferably connect with your computer audio to hear the audio \;& nbsp\; \; \; \; \; \; \; \; \; \;  \;

     \; \; \; \; \; \;&nbs p\; \; \; \; \; \; \; Otherwise\, join by phone. < o:p>

     \; \; \; \; \; \; \; \;  \; \; \; \; \; Dial-In (for higher quality\, dial a n umber based on your current location):

     \; \; \; \; \; \; \; \; \ ; \; \; \; \; International numbers available: https://s ap-se.zoom.us/zoomconference?u=QXI_sjzLFTRl0Dw-Dg4RUA3DHKloaIOGDt9o0MpSKxY

    Zoom Mobile Apps:

    < span lang=EN-US style='mso-ansi-language:EN-US'> \; \; \;

    iPhone/iPad App: https:/ /sap-se.zoom.us/download#mobile_app \; \; \; \;

    Andro id App: https://sap-se.zoom.us/download #mobile_app&nb sp\; \; \;

     \;

X-MICROSOFT-CDO-BUSYSTATUS:BUSY X-MICROSOFT-CDO-IMPORTANCE:1 X-MICROSOFT-DISALLOW-COUNTER:FALSE X-MS-OLK-AUTOFILLLOCATION:FALSE X-MS-OLK-CONFTYPE:0 BEGIN:VALARM TRIGGER:-PT15M ACTION:DISPLAY DESCRIPTION:Reminder END:VALARM END:VEVENT END:VCALENDAR