BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:W. Europe Standard Time BEGIN:STANDARD DTSTART:16011028T030000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10 TZOFFSETFROM:+0200 TZOFFSETTO:+0100 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010325T020000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20200129T151351Z DESCRIPTION:Dear All\,\n \nWe would like to invite you to the following Cus tomer COE Advisory Session: \n \nSchedule an Expert: Benefit from Real-Tim e Conversation with an SAP Expert\n\n\nDiscover the SAP Next-Generation Su pport real-time channel Schedule an Expert and how it can help you impleme nt and operate your SAP solutions\, in any deployment model.​\nSimilar t o booking an online doctor’s appointment\, the Schedule an Expert servi ce lets you connect one-on-one with SAP support in a live\, 30-minute Skyp e call. Describe your technical issue\, select the product area and a time that is convenient for you\, and we will find a support expert to assist you.​ Talk to the same SAP engineer that you would create an incident wi th – but spend less time waiting for a response and resolution​.\nSche dule an Expert is ideal if you:​\n* Prefer a live conversation with a su pport expert instead of instant messaging or submitting written incidents ​\n* Want to use screen sharing to illustrate an issue​\n* Need to sch edule colleagues on your call with SAP support​\n* Want tips for prevent ion of incidents​\n* Schedule an Expert is available for all support lev els\, for new and open incidents ​\n* Learn how to best use Schedule an Expert for your needs!\n \nPresenter: Janos Nagy\, Program Manager and Bu siness Product Owner of Real-Time Support (Expert Chat and Schedule an Exp ert)\, SAP Hungary\n \n \nFollow these 3 steps to connect to the virtual s ession from a PC\, Mac\, iPad\, iPhone or Android device:\n \n1. Join Zoom Webinar: https://sap-se.zoom.us/j/970151705\n If required\, downloa d Outlook Plug-in: https://sap-se.zoom.us/download#outlook_plugin (see below for mobile apps)\n \n2. If required\, enter Webinar ID: 970 151 705 \n \n3. Prefer ably connect with your computer audio to hear the audio \n Otherwise\, join by phone. \n Dial-In (for higher q uality\, dial a number based on your current location):\n Int ernational numbers available: https://sap-se.zoom.us/zoomconference?u=QXI_ sjzLFTRl0Dw-Dg4RUA3DHKloaIOGDt9o0MpSKxY \nZoom Mobile Apps:\n \niPhone/iPad App: https://sap-se.zoom.us/download#mobile_app \nAndroid App: https://sap-se.zoo m.us/download#mobile_app \n \n DTEND;TZID="W. Europe Standard Time":20200428T170000 DTSTAMP:20200129T151351Z DTSTART;TZID="W. Europe Standard Time":20200428T160000 LAST-MODIFIED:20200129T151351Z LOCATION:Live Webinar - Zoom PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=de:Schedule an Expert: Benefit from Real-Time Conversation with an SAP Expert TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E0080000000000807463BDD6D501000000000000000 0100000002BB1973A96C6064DBB87B5B2723AE0A0 X-ALT-DESC;FMTTYPE=text/html:\n

Dear All\,

 \;

We would like to invite you to the following C ustomer COE Advisory Session:

 \;

Sched ule an Expert: Benefit from Real-Time Conversation with an SAP Expert

Discover the SAP Next-Generation Support real-time channel Schedule an Expert and ho w it can help you implement and operate your SAP solutions\, in any deploy ment model.​

Similar to booking an online doctor’s appointment\, the Schedule an Expert service lets you connect one-on-one with SAP support in a live\, 30-minute Skype call. Describe your technical issue\, select the product area and a time t hat is convenient for you\, and we will find a support expert to assist yo u.​ Talk to the same SAP engineer that you would create an incident with – but spend less time waiting for a response and resolution​.

Schedule an Expert is ideal if you:​

  • Prefer a live conversation with a support expert instead of i nstant messaging or submitting written incidents \;​
  • W ant to use screen sharing to illustrate an issue​
  • Need to schedule colleagues on your call with SAP support​
  • Want ti ps for prevention of incidents​
  • Schedule an Expert is avai lable for all support levels\, for new and open incidents \; \;​
  • Learn how to best use Schedule an Expert for your nee ds!

 \;

P resenter: Janos Nagy\, P rogram Manager and Business Product Owner of Real-Time Support (Expert Cha t and Schedule an Expert)\, SAP Hungary

 \;

 \;

Follow these 3 steps to connect to the virtual session from a PC\, Mac\, iPad\, iPhone or Android device:

 \;

  1. Join Zoom Webinar: https://sap-se.zoom.us/j/970151705

 \; \; \; \;  \; \; If required\, download Outlook Plug-in: https://sap-se.zoom.us/download#outlook_plugin (see below for mobile apps )

 \; \; \; \; \; \; \;  \; \; \; \; \; \;

  1. If required\, enter Webinar ID: 970 151 705

 \;

  1. Preferably connect with your computer audio to hear the audio \; \; \; \; \; \; \; \; \; \ ; \; \;

 \; \; \; \;  \; \; \; \; \; \; \; \; \; Otherwise\, joi n by phone.

 \; \; \; \; \; \;& nbsp\; \; \; \; \; \; \; Dial-In (for higher quali ty\, dial a number based on your current location):

< p class=MsoPlainText style='margin-bottom:12.0pt'> \; \; \; \; \; \; \;  \; \; \; \; \; \; International numbers available : https://sap-se.zoom.us/zoomconference?u=QXI_sjzLFTRl0Dw-Dg4RUA3DHKloaI OGDt9o0MpSKxY< o:p>

Zoom Mobile Apps:

 \; \ ; \;

iPhone/iPad App: https://sap-se.zoom.us/download#mobile_app \; \; \; \;

Android App: https://sap-se.zoo m.us/download#mobile_app \; \; \;

< span style='mso-ascii-font-family:Calibri\;mso-hansi-font-family:Calibri\; mso-bidi-font-family:"Times New Roman"'> \;

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